What is the Zocial Earn service fee?

To help Zocial Earn run smoothly, to promote your business and campaigns (including an incentive fee for others to refer your campaigns), and to cover the costs of the products and services we provide, we charge a service fee when a redemption is verified.
 

Fees related to a campaign
 
We have two different service fee structures for each acquisition of a customer or sale on Zocial Earn: offline acquisition fee and online acquisition fee, depending on the type of campaign being created.
 

1. Offline acquisition fee
 
Offline acquisition fee is a standard fixed fee charged to business users for each successful customer redemption of the promotional offer(s) of an offline campaign, depending on the business category and sub-category (please refer to the fee information displayed in your campaign creation). This fee covers the referral fee and the referrer provision fee due to a customer user or Zocial Earn, as well as any payment handling fees charged by third-party payment service providers. Any remainder will be a proceeds of Zocial Earn. 
 

Referral fee
 
This fee usually accounts for 2/3 of an offline acquisition fee, and is distributed to a valid referrer who referred the campaign to another user. If no valid referrer is identified by the referred user, this fee will be credited to Zocial Earn which is the default referrer of any campaigns and promotions.
 

Referrer provision fee
 
This fee is 5% on the remaining offline acquisition fee (subtracting referral fee), and will be credited to referred users who identify a valid referrer.
 

2. Online acquisition fee
 
Online acquisition fee is charged to business users upon each successful customer redemption of the online cashback of an online campaign, based on a set of percentage pricings on customer’s transaction amount, which varies and depends on the business category and sub-category (please refer to the fee information displayed in your campaign creation). This fee covers the referral fee, the online cashback and the referrer provision fee due to a customer user or Zocial Earn, as well as any payment handling fees charged by third-party payment service providers. Any remainder will be a proceeds of Zocial Earn. 
 

Referral fee
 
The referral cost of a campaign is usually 10% of sale, and is distributed to a valid referrer who referred the campaign to another user. If no valid referrer is identified by the referred user, this fee will be credited to Zocial Earn which is the default referrer of any campaigns and promotions.
 

Referrer provision fee
 
This fee is 5% on the remaining offline acquisition fee (subtracting referral fee and online cashback), and will be credited to referred users who identify a valid referrer.
 

Online cashback
 
This fee typically ranges from 33% to 45% of an offline acquisition fee, and is distributed to a customer user who completed and submitted valid transaction proof.

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